The “Trigger Pickup Mail” button sends the pickup mail only to the people listed on the most recently created (current) delivery note.
It does not automatically notify people from earlier delivery notes, even if those delivery notes are part of the same physical delivery.
Another important point: Before sending the pickup mail, always check the stored pickup times.
Please verify before sending whether the times are still current. If not, adjust them first so that members receive accurate pickup information.
When you use the “Trigger Pickup Mail” button in the system, the following occurs:
It can happen that a physical delivery includes orders from different periods (e.g., “December orders” and “January orders” in a single delivery).
In this case:
If you want to ensure that all affected people are notified (e.g., because earlier delivery notes were “included” in the delivery), you currently need to take a manual step:
Tip: Work with a clear recipient list (name + email address) to ensure no one is forgotten and no duplicate emails are sent.
This logic is particularly relevant when:
Otherwise, it can happen that some of those affected do not receive pickup information, even though their goods are included – or that members are informed with no longer current pickup times.
The button only notifies the people from the last delivery note – not all people involved in the entire delivery. And before sending, the pickup times must always be checked again.
One level up: Features
Author: Felix Schröder, with assistance from AI (ChatGPT)
Created: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2026-02-07 · Last updated: 2026-04-02 · Questions or feedback? support@teikei.us