The prices listed on the product pages include the statutory value-added tax (VAT) as well as any other price components. We deliver within Germany and to all countries of the European Union.
We pack orders always on the last Wednesday of the month, in December already on the third Wednesday. Orders are accepted up to two days before this deadline. Delivery takes place in the following week within five working days. Orders received later will be included in the next shipping period.
For group orders, we offer free shipping to your doorstep, provided the minimum quantity for the group order is reached. These minimum quantities can be viewed on the group page in the shop.
To check the status of the minimum quantity, members can select their group under the "Group" section in the shop and view the current status of the minimum quantity. Alternatively, this can also be done via the member account under the "Group" section. Members also receive an overview of the group order and the minimum quantities through this section.
If the minimum quantity is not reached by the deadline, members will receive a credit to their customer account. This credit can be used for future orders. If the minimum order quantity is not reached, members will also receive an informational email with the possible options.
For deliveries within Germany, we charge a flat rate of 5.90 € per order (incl. VAT).
Zone 1
Countries: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
Shipping Costs: 24.50 € per order (excl. VAT)
Zone 2
Countries: Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, United Kingdom
Shipping Costs: 24.50 € per order (excl. VAT)
Zone 3
Countries: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Norway
Shipping Costs: 24.50 € per order (excl. VAT)
Shipping costs are clearly displayed again in the shopping cart system and on the order page. No shipping costs apply for digital content (e-books, software, etc.).
Individual orders are shipped with DHL. Parcels weighing more than 20 kg cannot be sent via standard shipping.
TEIKEI is not liable for damage to the outer packaging as long as the contents are undamaged. Damaged outer packaging does not reduce the product value. If a parcel is lost by the shipping service provider, liability lies with the shipping service provider (e.g., DHL). Members can contact the respective shipping service provider directly in case of loss.
For group orders shipped by freight, minimum quantities must be reached. These minimum quantities can be found in the product description and on the respective group page. If no minimum order quantities are specified, the product is not affected.
Shipping costs are calculated individually in the shopping cart based on the item and product. These are flat shipping rates, which are transparently displayed for each product in the TEIKEI online marketplace.
Shipping within Germany:
The flat shipping rate is 5.90 € with a VAT rate of 7% (e.g., for food).
Other Products or Shipping to Other EU Countries:
For products with 19% VAT or when shipping to other EU countries, the flat shipping rate is calculated according to the VAT rate of the respective product and the shipping country.
The final amount of shipping costs is automatically displayed in the shopping cart during the ordering process.
When shipping outside Germany, additional customs duties and import charges may apply. These are to be borne by the buyer. Information on the respective import regulations can be obtained from the responsible national customs office.
Visit the TEIKEI Agora for different countries.
There you will find all information on available products, group orders, and current shipping periods – and can directly order your harvest share.
One level up: Legal Information
Author: Felix Schröder, with the help of AI (ChatGPT)
Creation: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2025-04-27 · Last updated: 2025-08-05 · Questions or feedback? support@teikei.us