Service Customers are structures, companies, or actors that use parts of the TEIKEI infrastructure without being an integral part of the network themselves.
This page describes their role and clearly distinguishes them from actors, partners, and contributing structures.
A Service Customer uses services within the TEIKEI context, for example:
The focus here is on usage—not on co-designing or co-responsibility for the network.
Service Customers are:
This means:
They do not necessarily operate based on TEIKEI principles and do not assume systemic responsibility for the network.
Actors perform system-critical tasks. Their absence would have direct consequences for the network.
Service Customers do not have this function.
Partners collaborate with TEIKEI out of conviction and actively contribute.
Service Customers use services without necessarily aligning with this orientation.
Providers deliver services or materials.
Service Customers make use of these services.
Clearly defining Service Customers helps to:
Without this distinction, there is a risk of confusing usage with membership.
Service Customers can be part of transitional processes.
They may:
At the same time, it is important that:
This page provides clarity on:
This ensures the network remains understandable in its structure and consciously steerable in its development.
One level up: 08 - TEIKEI Network
Author: Felix Schröder, with assistance from AI (ChatGPT)
Creation: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2026-03-17 · Last updated: 2026-10-11 · Questions or feedback? support@teikei.us