Organizer Guide › First Steps as Organizer · 5 min read
Immediately after your registration, your TEIKEI order community will be activated and can start operating right away.
With your commitment, you help build a community-supported food supply and connect people in your region.
To help you get started, here is a step-by-step guide to the most important tasks and processes:
✔ Coordination of orders – You keep track of orders and delivery quantities in your hub.
✔ Communication with members – You inform members about order deadlines, pickup times, and special features.
✔ Organization of pickup – You ensure that products are made available at a suitable pickup location.
✔ Contact person for TEIKEI – You stay in touch with the TEIKEI team if questions or adjustments are needed.
An overview of your tasks:
This is how a strong, community-supported network grows, enabling a fair and transparent food supply.
After your registration, the TEIKEI support team will contact you. In an initial conversation, the framework conditions will be clarified, and the next steps will be discussed to activate the community together.
Once all organizational points are clarified, the TEIKEI support team will create a concrete logistics plan. This defines the following bindingly:
All members of the community orient themselves according to this plan. Once everything is coordinated, the community can be officially activated—and harvest shares can be registered.
Share the order link for your community with interested parties. Use templates for flyers, newsletters, and social media to reach people in your region.
A good snowball effect: If seven people each invite seven more, something comes to life—from an impulse, a community emerges, and together you quickly reach the required quantity for the first delivery.
Join the Telegram group for organizers and experience how easily circles can close.
The delivery quantity is coordinated individually with the TEIKEI team.
It results from the delivery route between the distribution warehouse and the pickup location, as well as the number of potential pickup locations in the region.
The delivery quantity for your community is agreed upon with you during setup. It is based on the costs of delivery to your pickup location: All orders in a delivery month must together cover these costs. How this is calculated can be found under Delivery Quantities.
There is no minimum delivery quantity for olive oil.
Deliveries take place monthly; the exact deadlines for cutoff dates can be found in the "Order Calendar & Availability" and on the Agora.
TIP: A delivery takes place once the delivery quantity is reached. The delivery quantity is discussed individually.
For most communities, it is one Euro pallet (e.g., 70 × 8 kg fruit boxes) per pickup location.
However, alliances are increasingly being formed, allowing regions to be served more efficiently, and the delivery quantities for individual communities can decrease.
If your region does not reach the quantity, you can team up with other communities in the neighborhood.
If no alliance is possible, the delivery quantity must be met by your own community.
TEIKEI deliveries take place monthly around the last Wednesday of the month. For your community to be included in the delivery, the following applies:
Note: The exact delivery day will be coordinated individually after your community is established. Based on this, YOU set the pickup times for the members.
IMPORTANT NOTE:
The delivery date is not the pickup date. It refers to the day the products arrive at the warehouse from the farms. Pickup by members usually takes place one day after delivery.
If a member does not pick up on time: Document the products and, if necessary, pass them on to others.
Keep your community regularly updated—especially during active order phases:
What happens if a member does not pick up their order on time?
Send a reminder, document, and possibly redistribute the products.
What happens if the delivery quantity is not reached?
Combine with neighboring communities or postpone; contact support.
Can pickup locations be unattended?
Yes, with fixed times or access codes.
What to do in case of damaged products or delivery issues?
Document (photo) and report directly to TEIKEI; credit or replacement may be issued.
Start a new order community and become part of a sustainable network:
👉 Start a Community
Find existing communities on the map of tomorrow:
👉 Find a Community
↑ One level up: First Steps as Organizer
By Felix Schröder, with support from AI (ChatGPT)
Created on March 19, 2025 · Last updated on July 25, 2025
Questions or feedback? support@teikei.us