¶ Harvest Shares
¶ What is a Harvest Share?
A harvest share is not a spontaneous one-time order.
With a harvest share, you commit to taking a share of a planned harvest.
This allows farms, logistics, distribution points, and communities to plan ahead.
¶ What Does This Mean for Me?
You are responsible for checking your harvest share in the login area.
There you will see:
- Your active harvest share
- Your delivery months
- Your distribution point
- Your payments
- Your renewal
- Your cancellation option
¶ Is a Harvest Share a Subscription?
A harvest share is not a classic subscription.
The term serves planning purposes.
As long as you do not cancel, your harvest share will be scheduled again for the next harvest and supply period.
¶ Are Harvest Shares Automatically Renewed?
Yes.
Harvest shares renew automatically if you do not cancel in time.
You will receive a reminder email before renewal.
However, the responsibility for cancellation and management remains with you.
¶ How Do I Cancel My Harvest Share?
You cancel your harvest share yourself in the login area.
The cancellation must be made at least 7 days before renewal.
After this deadline, your harvest share is already included in the next harvest and delivery planning.
¶ What Happens After Cancellation?
After a timely cancellation, your harvest share ends at the scheduled time.
Afterwards, the following applies:
- No further renewal
- No further scheduling
- No further deliveries under this harvest share
- No further billing via the stored payment method
Already planned, paid, or delivered harvest shares remain in place.
¶ Why Can’t a Box Simply Be Returned?
A box is not created by chance.
It has already been planned, harvested, sorted, transported, and distributed.
A return does not undo this work retroactively.
If you don’t need a box, pass it on yourself.
¶ What Should I Do If I Don’t Need a Box?
You organize a solution yourself.
Possible options:
- Pass it on to friends or neighbors
- Share within your community
- Give it away
- Have someone else pick it up
Uncollected harvest shares are not automatically replaced, refunded, or credited.
¶ What Happens If I Don’t Pick Up?
You are responsible for timely pickup.
If you cannot pick up yourself, you must arrange a substitute.
If you do not pick up and do not arrange a substitute, there is no automatic entitlement to a refund, replacement delivery, or credit.
¶ How Does Delivery Work After Renewal?
After renewal, your harvest share continues as usual.
Delivery takes place:
- During the scheduled harvest period
- At your chosen distribution point
- On the set delivery dates
You do not need to take any additional action.
¶ I Didn’t Receive an Invoice, but My Harvest Share Was Delivered. What Should I Do?
Accept your delivery as usual.
If an invoice arrives later, the delivery still counts as an accepted harvest share.
Billing will be processed afterward once it is entered into the system.
You do not need to do anything at this time.
¶ When Should I Contact Support?
Contact support only after you have checked the following yourself:
- Login area
- Emails
- Delivery month
- Distribution point
- Invoice
- Payment status
- Cancellation deadline
When you write, always include:
- Your name
- Your account email
- Your distribution point
- The affected delivery month
- The specific issue
- What you have already checked
¶ In Short
A harvest share is a binding participation in a planned harvest.
You check your harvest share yourself in the login area.
You cancel yourself in a timely manner if you do not wish to renew.
You organize pickup or handover yourself.
If you do nothing, your harvest share will continue to be scheduled.
Back to overview: Order & Order Process
Author: Felix Schröder, with assistance from AI (ChatGPT)
Creation: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2026-02-09 · Last updated: 2026-05-20