In this section, you will find information about products, quality, origin, organic certification, residues, packaging, and complaints.
TEIKEI works with real harvests.
This means: products may vary slightly depending on the season, weather, harvest time, and transport.
The eight boxes represent the subsections of "Products and Quality." The "Reusable Containers" box leads to the "Reusable Containers Product Questions" page.
Clicking on a box with ↗ opens the corresponding page in a new window.
At TEIKEI, quality does not only mean a perfect outward appearance.
Important aspects are:
Especially with fresh food, natural differences can occur.
TEIKEI products come from real agriculture.
Therefore, differences can arise due to:
Not every deviation is a defect.
What matters is whether the product is edible, appropriate, and corresponds to the delivery.
If a product arrives damaged or defective, please document it promptly.
Important details are:
More information:
Fruit boxes contain fresh harvests.
Size, degree of ripeness, and sorting may vary slightly.
Check the box as soon as possible after pickup.
If something is damaged or missing, document it promptly.
Olive oil can taste different depending on the harvest year, variety, storage, and bottling.
Important aspects are:
Dark and cool storage
Clean dispensing
Protection from light and heat
Observing instructions for canisters or bottles
Information on organic certification, inspections, contaminants, and residues can be found in the respective subsections.
Reusable containers are part of the community-supported logistics.
They must be returned clean, complete, and traceable.
TEIKEI products come from real harvests.
Natural differences are possible.
Damage or defects must be documented promptly.
For specific questions, there are dedicated sections on fruit boxes, olive oil, organic certification, residues, reusable containers, and complaints.
One level up: 03 - FAQ – Frequently Asked Questions
Author: Felix Schröder, with the help of AI (ChatGPT)
Creation: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2026-05-20 · Last updated: 2026-10-10 · Questions or feedback? support@teikei.us