TEIKEI sends automatic emails to the email address you have stored in your member area.
These messages contain important information about your harvest share, your order, your payment, your delivery, or your pickup location.
Please check regularly whether TEIKEI emails are reaching you.
Automatic emails help to reliably pass on important information to you.
These may include, for example:
These emails are sent to the address you have stored in your member area.
Some emails are not lost but are sorted differently by your email program.
This can happen, for example, if:
Please check not only your normal inbox but also the spam folder, subfolders, and the search function.
Search your email inbox for:
no-reply@teikei.shopTEIKEI Agora UpdateAgoraTEIKEIErnteanteil (Harvest share)Bestellung (Order)Lieferung (Delivery)Depending on your email program, it may help to search for several of these terms one after the other.
Please ensure that messages from this sender are delivered:
no-reply@teikei.shop
Additionally, it may be helpful to mark emails with the following sender name as safe:
TEIKEI Agora Update
You can also create a rule that emails containing the word Agora do not end up in the spam folder.
Many email programs have a function for safe senders.
This function is called differently depending on the provider, for example:
If you add no-reply@teikei.shop as a safe sender, your email program will recognize TEIKEI messages better and is less likely to move them to the spam folder.
Please check in your email inbox:
no-reply@teikei.shop?TEIKEI Agora Update?Agora?no-reply@teikei.shop listed as a safe sender?Please do not delete automatic emails from TEIKEI without reading them.
They may contain important information about your harvest share, your order, your delivery, or your pickup location.
If you cannot find an expected message, first check your entire inbox and the spam folder before submitting a support request.
If you still cannot find the relevant emails after checking, please also review your member area.
There you will find information about your account, your harvest shares, and your stored data.
If a specific special case remains unresolved afterward, you can submit a support request.
Please include the following details:
no-reply@teikei.shopTEIKEI sends important automatic messages to the email address in your member area.
Please check your inbox, spam folder, and any subfolders regularly.
Add no-reply@teikei.shop as a safe sender so that important messages reach you more reliably.
Back to overview: Technical Issues
Author: Felix Schröder, with assistance from AI (ChatGPT)
Creation: written by Felix Schröder › formatted in Markdown by ChatGPT › published by Felix Schröder › layout adjusted by Claude
Created: 2026-05-27 · Last updated: 2026-05-27